Frequently Asked Questions

Author: Bianca   Date Posted:2 September 2018 


How is the fabric sold?

Fabric is available in half metres. Half a metre is available as 50cm x Full width of fabric (150cm unless otherwise stated).

If you would like 1 Metre then select 2 units etc

When cutting, we will add a few CM to allow as a buffer. This may make the ends less straight but only with the extra fabric not included in the measurement. 

 

Help! My fabric has flaws in it.

Please note that sometimes very minor small flaws may appear. We do our best to catch them. Any flaws on the edges up to 10cms are not classified as flaws. Some may be missed. As the fabric is digital, printed, small flakes may appear. If anything is bigger than a 5cm please contact us and we can fix it. The end sides of the Cotton Lycra may be stretched due to the nature of printing and fabric type, however once washed the fabric weave will set and the stretching should go back to its normal width etc. 

 

Can I get a refund or exchange items that I've ordered/received?

We offer refunds on faulty items. However, we do not refund on, change of mind items. We can not refund any item that has been washed or cut.

 

What are the care/washing instructions?

We recommend washing all fabric on a cold wash and either air drying or with only a cool or warm setting on your dryer. We also recommend using a colour catcher in your wash and washing with like colours. 

Swim Fabric should be rinsed with cold water and hung to dry straight after use, especially after contact with chlorine or sunscreen. We do not recommend wringing the fabric out as it can damage the fibres.

 

Can I combine orders or add to my existing order?

We can combine orders if you contact us and your orders are within 24 hours of each other if buying retail and one week if ordering from preorder.

 

Do you offer Layby or payment plans?

Layby is available with orders over $100 with a 50% non-refundable deposit on preorders only. Please contact Cheeky Chops before checking out if wanting to pay with PayPal lay-by, as you will need a special code. The final 50% will need to be paid within 4 weeks of the round closing. There is also now the option to pay via AfterPay.

 

What payment methods do you accept?

Paypal and AfterPay are our preferred payment methods, however at request direct deposit is an option.

 

What are the dimensions of the panels?

Children’s Skirt Panels are 70cmX70cm and are $20 per skirt panel for preorder and $25 for retail 

Adult Skirt Panels are 150cmX150cm at their greatest width (unless otherwise stated) and are $30 per skirt panel for preorder and $35 for retail

 

Panel sizes

Child - 35cm x 45cm $12 ($14 for French Terry)

Teen - 55cm x 65cm $18 ($20 for French Terry)

Adult - 75cm x 85cm $24 ($26 for French Terry)

All panels will have measurements for images in the descriptions. Please make sure you check that they are suitable for your needs before purchasing.

When do pre-orders open?

Preorders are opened for two weeks, via the website, unless otherwise stated. 

Retail will open once all preorders have been sent out.

Most rounds will run every second month this year with the exception of retail, charity rounds and flash preorders.

 

Preorders are discounted at: 

100% polyester stretchy minky $28 preorder price per metre $30 retail 

100% polyester boardshort $25 preorder price per metre $27 retail 

95/5 cotton lycra 240gsm $28 preorder price per metre $30 retail 

95/5 french terry 280gsm $30 preorder price per metre $32 retail

100%  cotton poplin 135gsm $26 preorder price per metre $28 retail

100% cotton canvas 240gsm $28 preorder price per metre $30 retail

88/12 Swim (Poly Spandex) $28 preorder price per metre $30 retail

 

Shipping is charged by weight. Any overcharges on shipping will be refunded at the time of shipping your order. You can choose to add shipping insurance which is $1.50 per $100 value. 

 

Strike-offs will arrive around 1 to 2 weeks before rounds open to show true colours and sizes of the prints etc.

Our turnover time is anywhere between 6-10 weeks after the preorder round closes. We will aim to get the fabric out to you within 10 days of receiving it from our printers. 

All of our fabrics are ethically made and digitally printed in China.



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